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Emergency approval applications from residential care providers for residential respite during bushfire emergencies

The Department of Health advises residential care providers that where a residential aged care facility is operating as an approved provider and taking people into aged care respite, the provider can apply for emergency approval under Section 22-5(2) of the Aged Care Act 1997.
For more information, please click here.

Update: Personal monitoring technology for Senior Australians – Information for CHSP Providers

 The Department of Health has advised Commonwealth Home Support Programme (CHSP) providers that they may use unspent funds in 2019-20 to purchase personal monitoring technology for their vulnerable clients up to the value of $1,000 per client. Technology may include systems that monitor clients for changes in behavioural patterns and send alerts, that is, there are not only for alerts during emergencies such as a fall.

 Following a number of questions from providers, the Department of Health can provide the following information:

  • Vendors of personal monitoring systems are not responsible for assessing a client’s need to purchase a device.
  • CHSP providers are responsible for working with clients to determine whether they have a need and willingness to use personal monitoring technology. CHSP providers are accountable for determining a client’s need and are not to relinquish this responsibility to a personal monitoring system vendor.
  • ARAS or ACAT aged care assessment is not required.
  • Providers who are approached by new clients requiring this technology in urgent circumstances due to COVID-19, may provide one-off assistance to purchase personal monitoring technology without the need for an assessment.
  • Where a provider does not have 2019-20 unspent funds available and their client has an identified need for personal monitoring technology, the provider is to direct the client to contact My Aged Care on 1800 200 422 to request a referral for a ‘COVID-19 personal monitoring system’. My Aged Care can issue a blanket referral through to all CHSP providers in the client’s area. This will allow a CHSP provider with available 2019-20 unspent funds to accept the referral, and ensure that clients whose provider does not have available 2019-20 unspent funds are not unfairly disadvantaged,
  • For CHSP providers accepting a referral for a ‘COVID-19 personal alarm monitoring system’, the provider needs to check the client’s record to ensure they have not previously been assessed for and received a personal monitoring system. Providers may source monitoring technology up to the value of $1,000 for clients who would benefit, regardless of the amount of other Goods, Equipment and Assistive Technology the client has already accessed under the CHSP in 2019-20. For example, if a client has received a walking frame and shower chair to the value of $500 under the CHSP in 2019-20, and would also benefit from a personal alarm during the COVID-19 pandemic, they may still be provided with an alarm and 12-month monitoring subscription up to a value of $1,000 by a CHSP provider with unspent funds.  The provider does not need to be funded to deliver goods, equipment and assistive technology.

 Further information can be found at:

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