Disability Information Service

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What is the Disability Information Service?

The Disability Information Service is an independent personalised phone-based service that provides information on disability services systems such as the National Disability Insurance Scheme (NDIS) for South Australian residents. The Disability Information Service can also help you to find and make contact with the services, supports and product suppliers who best suit your requirements. Face-to-face meetings with Disability Information Service staff may be possible under some circumstances.

Who provides it?

The Disability Information Service is provided by Catalyst Foundation, which was formally known as the Seniors Information Service and which has been custodian of the former DIRC (Disability Information and Resource Centre) database since late 2014. Catalyst Foundation is an organisation that is dedicated to the motto “People Helping People” through the provision of information, referral, linkage, support and education.

Do you have a diagnosis?

If you haven’t had a diagnosis contact your GP for a referral to a specialist.

Have a diagnosis, but not linked into a disability service system such as the NDIS?

Please give us a call on (08) 8168 8776 and we will lead you through the NDIS eligibility requirements, the roll out of the program in South Australia, and the steps you need to take to test your eligibility. If you do not meet the age restrictions which apply to the NDIS, or if you live in an area where that service is not available yet we can help you explore other options.

Have a diagnosis, linked into a system, but no planner or plan yet?

Please contact us on (08) 8168 8776 and we will help you explore the options available to you.

What we can’t do

We cannot assess the degree of your impairment for NDIS eligibility purposes. This must be done by your treating doctor / specialist.

We cannot advocate on your behalf if you experience difficulty when dealing with the National Disability Insurance Agency or any of the service providers. However we can provide you with contact details for the relevant complaint and advocacy services.

We cannot do case management.

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